- Customer completes the card processing details i.e. name/address/card details (make the address auto look up/auto fill). Make them enter their email address for the confirmation twice as to avoid spelling errors, ensuring they receive the confirmation.
- Receives their auto confirmation and invoice receipt. Would be great to have an on screen personal message saying thank you for your booking. The Captain and Crew look forward to welcoming you aboard.
- We get notification of booking (usually a copy of the booking confirmation the customer receives) sent to our inbox?
- Approx. no. of men/women in the group
- We then segment the booking for future use.