COVID-19 Policy - updated as of 19/07/21
FREEDOM DAY is here. Welcome back aboard Shipmates!
We are returning to our standard format. Sun's out, boats out, it's time to enjoy going out out!
However, given we've all got used to restrictions changing with the tide, we appreciate you may still have some questions. In summary, our 'book with confidence' policy remains.
Our 2021 dates (from July 23rd) are available to book with the understanding that there are no restrictions. If restrictions are put in place which prevent us from cruising in our standard format on the date of your booking, you can either choose to re-schedule, join an alternative cruise in line with whatever the restrictions are, or if these don't suit, receive a refund but an administrative cost of £10 per ticket may apply.
For those that have booked but are now having to isolate, unfortunately tickets are non-refundable. We are willing to discuss this on an individual basis and may be able to offer the entire group a chance to reschedule but overall, we make decisions and commitments to our suppliers in advance based on our booking numbers, meaning unfortunately, last minute cancellations due to isolating are unlikely to be refunded.
If we find ourselves in a position where we can not operate, we will be in contact and will work through bookings in chronological order. Likewise, for those that have had to reschedule a previous booking, please get in touch. As always, we thank all those that have shown forbearance in supporting us.
You can Like our FACEBOOK page or subscribe to receive updates. See our special events page for details of the Alternative boat party which is the closest to our usual boat party format and was offered during the restrictions.
We look forward to 'pulling up the anchor' and 'casting off' with a boat full of happy Shipmates and great party vibes.